OM-II-MB15

OM-II-MB15
MBA 2015-17: Term-III

Prof. Manimay Ghosh and Prof. Arun Paul/OM - II/16 November 2015 Page 1

Operations Management (OM - II)

Credits	2.0
Faculty Name	Manimay Ghosh, Arun Paul
Program	MBA
Academic Year and Term	2015-16, Term-III

1. Course Description and Objective: Gaining competitive advantage through proper management of operations function is a common practice in many organizations. Operation Management is concerned with the production of goods and delivery of services to meet customers’ demand. This OM -II course will expose the students to several operations management concepts as practiced in manufacturing and service organizations. Such concepts include inventory management, quality control, aggregate planning, materials requirements planning (MRP), lean management, and operations scheduling. This course will enhance the quantitative and analytical abilities of the student to make good operational decisions.

2. Learning Outcomes: Upon successful completion of this course, the student should be able to:
· Manage and control inventory to reduce cost and at the same time achieve desired service level;
· Demonstrate an awareness of the importance of aggregate planning, material requirement planning, and operational scheduling and how they can be used in operational planning;
· Explain the importance of quality control and apply techniques to measure & control quality;
· Explain the concept of lean manufacturing and how it can be used to eliminate waste in the operating system.

3. Required Text Book:

Heizer, J., and Render, B. (2015),

Operations Management

, Pearson, 11th Ed.

References:

a. Operations Management by William J Stevenson, McGraw-Hill.
b. Operations Management: Processes and Value Chains by Krajewski, Ritzman and Malhotra, Pearson or Prentice Hall.
c. Operations Management by Russell and Taylor III, Pearson Education.
d. Modern Production / Operations Management by Buffa and Sarin, John Wiley & Sons.

4. Tentative Session Plan:

Session No.	Topics	Pre-reading*
1, 2, 3	Inventory Management	Chapter -12, C-1
4,5	Aggregate Planning	Chapter 13
6,7	Material Requirement Planning	Chap 14, C-2
8,9	Operations Planning & Scheduling	Chapter - 15
10,11	Quality Management	Chap – 6, 6S, C-3
12,13	Lean Manufacturing.	Chap-16
14	Final Group Presentations

Cases:
C- 1. Zhou Bicycle
C- 2. Casual Furniture
C- 3. Hank Kolb, Director of Quality Assurance

Group Work

Practical / Application oriented: Applying or evaluating the concepts and tools learnt in the course to a real-life situation in production and operations management area of a company, and then reporting your findings to the class.

As an alternative, you can critique a recently (2010 onwards) published academic journal article on any topic that you have learnt in this course. The journal article should be approved by the instructor before you start working. You have to present your findings to the class. All groups (Section wise) have to intimate the instructor by email about the field project / journal article before starting the project. Submission deadline will be decided in class.

In either case, you have to submit a 6–page (max) typed report. The number of pages excludes the title page, which should contain the group no., section, name and roll no. of the members in the group, and topic. All cited materials used in your paper should be properly referenced (follow any good journal author guidelines, for example, you can see Journal of Operations Management).

5. Evaluation:

1. Quiz 1 (Individual, online) : 15 %
2. Quiz 2 (Individual, online) : 15 %
3. Class participation and attendance : 10 %
4. Group Project : 20 %
5. Final exam (hard copy) (All Chaps) : 40 %

6. Policy on cheating and plagiarism: Please go through manual of policies for details.

7. Any other remarks
1. Finish all your personal needs before coming to class.
2. Come to class on time.
3. Cell phones should remain switched off during the entire duration of the class and should be kept inside your bag and not on the table. Any student keeping mobile phone on the table will be marked absent for the day.
4. No laptops to be used in the class unless instructed by the instructor.
5. No request will be entertained to change the class project, once finalized by the group and intimated to the instructor.

8. Academic Integrity: Utmost care is taken as to maintain class decorum, follow the exact evaluation norms, conduct fair examinations, fair and transparent evaluation of examination papers so as to maintain the highest academic integrity.
Created By: Alora Kar on 11/23/2015 at 03:41 PM
Category: MBA-I T-III Doctype: Document

...........................