| Session | Content | Article/Case |
| 1 | Understanding personal selling |  |
| 2 | Issues and techniques in sales forecasting | Major sales: Who really does the buying |
| 3 | Sales related marketing policies | End the war between sales and marketing |
| 4 | Building a sales organization | Case: ‘When a new manager stumbles’ |
| 5 | Sales department relations | Breadth of a salesman |
| 6 | Sales recruitment | Teamwork for today’s selling |
| 7 | Sales force training | The New Science of Sales force productivity |
| 8 | Sales force motivation | Case: TBA |
| 9 | Designing sales territories and setting targets | Strategic issues in distribution |
| 10 | Sales Compensation | Customer driven distribution systems |
| 11 | Sales and Marketing audits | Channel conflict: when is it dangerous |
| 12 | Channel structure and functions | Case: CISCO |
| 13 | Designing Marketing Channels | Socially responsible Distribution |
| 14 | Designing Marketing Channels | Case: TBA |
| 15 | Understanding channel power | Rapid Fire fulfillment |
| 16 | Managing channel conflict and integration | Project Presentation |
| 17 | Channel Institutions- retailing | Project Presentation |
| 18 | Channel Institutions- rural retail | Project Presentation |
| 19 | Electronic channels | Project Presentation |
| 20 | Distribution, logistics and supply chain | Project Presentation |