Dr. Manimay Ghosh/OM - I/15 Sep 2016 Page 1
1. Course Objective: Operations management is concerned with the production and delivery of goods and services to meet customers’ demand. A major challenge most companies confront is how to deliver high quality products/services to meet ever-changing customer demands in a timely and cost-effective manner. It has also been realized that the operations function must integrate into the overall corporate planning and strategy to achieve such an advantage. Therefore, a sound understanding of operations management concepts is important for all managers.
The objective of this course is to develop a general managerial perspective on the role of operations management at both the strategic and tactical levels. The course is designed to provide an understanding of manufacturing and operations as a major functional area of business. In OM-I, the focus is on designing products and processes, evaluating location alternatives, developing plant layout, plan for long, medium, and short range capacity, design processes and measure performance, measure work, and so forth.
2. Learning Outcomes: On successfully completion of this course, students will be able to: 1.4. The students will demonstrate understanding of elements of operations. 3. Text Book: Heizer, J., Render, B. and Rajashekhar, J. (2015), Operations Management, Pearson, 11th Ed. References:
a. Operations Management by William J Stevenson, McGraw-Hill, 2015 b. Essential of Operations Management by Nigen Slack, A B Jones, and Robert Johnston, Pearson, 2014 c. Operations Management by Russell and Taylor III, Pearson Education. d. Modern Production / Operations Management by Buffa and Sarin, John Wiley & Sons.
4. Tentative Session Plan:
1. Quiz 1 (Individual, online) : 15 % 2. Quiz 2 (Individual, online) : 15 % 3. Group project and brief presentation : 20% 4. Class attendance and participation : 10% 5. Final exam (hard copy) (All chapters included) : 40 % TOTAL : 100 % 6. Academic Integrity: Utmost care is taken as to maintain class decorum, follow the exact evaluation norms, conduct fair examinations, fair and transparent evaluation of examination papers so as to maintain the highest academic integrity. 7. Group Project: Each group (approx. 6 members) has to work on the following areas or critique an article from an academic journal (published between 2011-15). Examples: a. Forecasting (likely example, evaluating the different forecasting software) b. Capacity (Capacity strategies in a large corporation such as Tata Steel) c. Plant location (example, application of AHP in the plant location process) d. Plant layout (ex: identifying and evaluating the different layout software available) e. Process Analysis (evaluating process simulation software)
9. Any other remarks
1. Finish all your personal needs before coming to class. 2. Be in class on time, no latecomers will be entertained after the roll call. 3. Please keep your calculator ready in this class. 4. Cell phones should remain switched off during the entire duration of the class and should be kept inside your bag and not on the table. Its use during the session is strongly discouraged. Any student found using the phone during the session will be asked to step out of the class. 5. No laptops are allowed inside the class unless instructed by the instructor. 6. No request will be entertained to change the class project, once finalized by the group. 7. Institute’s manual laid down policies will be followed regarding academic integrity. 8. Please be present for every online quiz. The quiz dates will be announced in advance and it is your responsibility to appear on the date of quiz. No make-up quiz will be entertained later.