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OSD-MB16
MBA 2016-18: Term-III


Course Name: Organization Structure and Design
Credits 2
Faculty Name D.K. Bhattacharyya
Program MBA
Academic Year and Term Term - III


1. Course Description

Effective structure and design of organization to a great extent helps an organization in achieving their business goals. Operationally effective organization structure and design ensures availability of manpower with requisite skills and competencies for job performance. Students after undergoing this course would develop better perspectives in comprehending various theoretical issues and determinants of effective organization structure and design. This course has inter-disciplinary linkages with strategies, conflict, culture, organizational development and change management issues. Obviously the course coverage will address those issues, both from the theoretical and operational perspectives, drawing lessons from the corporate practices.

2. Course Objectives

Organization structure and design as a subject of study has assumed importance in organizations primarily for addressing organizational structuring issues in alignment with the strategies of the organizations. For changing business priorities, organizations need to revisit their strategies and often need to frame new strategies. To achieve such new strategic intents, organizations need to redesign their structure to achieve structure strategy-fit. Although traditional views suggest organizations framing strategies pacing with the existing structure, as people require time to fit with the new structure; organizations cannot risk delaying their strategy framing reviewing strategic premises. This requires change in organizational structure and design expecting employees of the organizations to respond quickly to new strategies.

In the above backdrop organizational structure and design course has been designed focusing on developing this knowledge of the students in understanding theories and the process, aligning with the strategies and business goals of the organizations. With class inputs students will be able to master theories and conceptual issues in organizational structure and design, pacing with strategies and business goals of the organizations, relate organizational structure and design issues with organizational culture and change management, power and politics, and policies and strategies. All these areas will be discussed with industry examples, case studies, multiple exercises, etc. to enable students to develop their professional competence.

3. Course contents

This course helps in understanding the major issues and concepts in organizational structure and design. The course discusses elaborately how organizational structure and design issues are aligned with the business goals and strategies of the organizations. It covers fairly advance level topics like; structure-strategy debate, viable system model, issues pertaining to organizational culture, change management, power and conflict, etc. Various forms of organizational structure and the process of framing organizational structure will be discussed helping students to understand how a given structure gets influenced by strategies, culture, change management practices, and power and politics in organizations. Various models of organizational structure like; matrix, global business unit, strategic business unit, hybrid, functional and divisional, modular, networked, etc. will be discussed in relation to organizational practices, and also in terms of their strategic influence over the organizations. Also the course covers in detail strategic and business issues that merit consideration while framing or designing organizational structure. The course aims to develop students as matured professional with capability to develop and design organizational structure, which is in demand in today’s organizations.

4. Student Learning Outcomes

Keeping in view its importance in a globalised era, and in a changing business environment, this course has been designed to achieve the following learning outcomes:

1. To understand various theoretical issues on organizational structure and design.
2. To develop knowledge and expertise in designing effective organization structure integrating learned theories with the corporate practices.
3. To understand structure-strategy linkages and how structure and design of organization gets affected for various issues like; culture, strategy, conflict, culture, change management, and organizational development issues.
4. To critically study the organizational structure of the selected organizations, and develop the alternative model, if at all required, based on the business focus of the organizations.
5. To solve case problems on organization structure and design.


5. Required Text Books and Reading Material


1. Bhattacharyya, D.K. (2014), Organizational Behaviour, 2nd edition, Oxford University Press, New Delhi


Further Readings

1. Bhattacharyya, D.K. (2009), Organization Systems, Structure and Design, Himalaya, Mumbai.
2. Bhattacharyya, D.K. (2011), Organizational Change and Development, Oxford University Press, New Delhi
3. Mintzberg, H. (1983). The Power Game and the Players. In Shafritz, J.M., Ott, J.S., & Jang, Y.S. (Eds). Classics of Organization Theory, 6th Ed., London: Thomson.
4. March, J.G. (1966). The Power of Power. In Shafritz, J.M., Ott, J.S., & Jang, Y.S. (Eds). Classics of Organization Theory, 6th Ed., London: Thomson.
5. Smircich, L. (1983). Concepts of Culture and Organizational Analysis. Administrative Science Quarterly, 28, 339-359.
6. Pettigrew, A.M. (1979). On Studying Organizational Cultures. Administrative Science Quarterly, 24,: 570-581.
7. Ouchi, W.G. (1991). The Z Organization. In Shafritz, J.M., Ott, J.S., & Jang, Y.S. (Eds). Classics of Organization Theory, 6th Ed., London: Thomson.
8. Brahamson, E., & Fombrun, C.J. (1994). Macro cultures: Determinants and consequences. Academy of Management Review, 19: 4, 728-755.2.

9. Stephen Robbins (2009), Organization Structure, Design and Applications, Pearson

Case Studies and Reading Materials – For discussions and class presentation

1. Macquarie Bank Case Study – will be given to students
2. L&T
3. Macquarie and Canara Bank comparative study
4. Wipro Case Study – will given to students
5. Encyclopedia Britannica Case Study
6. P&G and HUL Case Study

7. Tentative Session Plan
Session NumberTopics/ActivitiesReading/case list etc.
1 and 2Understanding organization Chapters 1, 2
3 and 4Organization structure and design, drivers, principles, systems and strategiesChapters 3, 4
5 and 6Various determinants and parameters of organizational design,
Types of organizational structure
Discussion on VSM, GBU and other models of organizational structure with case studies. Case Studies would be given in the class before the class
7Impact of culture on organizational design and structureChapter-18
8Organizational change and development issuesChapter-19
9Organizational power and conflict issuesChapter-13
10Organizational learning and developmental issuesChapter-17
11Quality Management Practices and Organizational CultureChapter-22
12, 13, 14Case discussions and case presentations Case Presentations would be in groups. HBR Case would be given in advance.

5. Evaluation


MCQs - 15
Class room exercises - 20
Projects - 20
Class Presentations - 10
End-term - 35


6. Academic Integrity

Students have to show highest level of academic integrity in writing their assignments, giving presentations, and answering to the exercises, including their end-term examination. Plagiarism, copying, etc, will be seriously viewed, and anybody found to be in this will be penalized, like; no grades, expulsion from the programme, repeating the programme, etc., depending on the nature of offense. Faculty will be available for on-line help also, as may be required by the students time to time. Personal meeting with the faculty, if required may be arranged with prior appointment.


Review of Goals and Objectives

Organizational structure and Design

Summary of MBA Programme Assessment Plan

Faculty: Prof. D.K. Bhattacharyya

Date: January, 2017

Data
Learning Goals & Objectives
Where measured?
How measured?
Administration

(A)

Analysis

(B)

Implementation

(C)

Direct
Basic understanding of various theoretical issues on organizational structure and design, including use of various quantitative and qualitative tools (LGO-1)In the classroom sessionsThough class tests, quizzes, case studies, and end-term examinationAll the measuring instruments are administered in person. End-term examination is invigilated by separate invigilatorsAnalysis of students’ performance is done as par the pre-set Rubrics, provided below.Performance results till the end-term are thoroughly scrutinized and wherever possible students’ are given extra reinforcement through tutorials. Also additional teaching inputs are shared with the students.
Direct
Understanding the linkage of organizational structure and design with the strategies and business goals of the organizationsIn the class room sessions
Through relevant components mentioned above
All the tests are administered in person, and only end-term examination is invigilated by separate invigilators Component – wise analysis is doneCourse calibration is done in line with the students’ progress, and feedback

Table: Learning Goal Measurement and Assessment: Setting of Standards

Measure
Unsatisfactory
Acceptable
Excellent
Average Score
Expected Standards
Less than10%
60%
30%
Prescribed % Marks for Rubrics Category
0-30%
More than 30% to 70%
More than 70% to 100%
LGO-1
LGO-2
Average Score
Created By: Alora Kar on 12/13/2016 at 11:29 AM
Category: BM-I 2016-18 T-III Doctype: Document

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