OM-EMBA-17

OM-EMBA-17
MBA(Exe.) 2017-18: Term-II

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OPERATIONS MANAGEMENT

Credits	Three (03)
Faculty Name	GAURAV KABRA
Program	1 Year MBA (Executive Post Graduate Degree), FT
Academic Year and Term	2017-2018, Term II

1. Course Objectives

In modern business scenario, organizations are in continuous need to improve productivity and quality of their products and services. They adopt cost-reduction strategies without compromising on timely delivery of products and services to the customers. These strategies are part of Operations Management (OM) activities of the organizations. OM focuses on the application of business and management concepts in the creation of products and services. This course would advance the understanding of the role of OM in the organization and impact of major managerial issues in Production and Operations/ Supply Chain. Key concepts include forecasting, inventory management, quality management, lean and six sigma, balance scorecard, sustainability. The course also aims to focus on the strategies which organizations generally adopt to solve operations related problems to provide customer satisfaction which ultimately has strong implications on organization’s bottom-line.

2. Student Learning Outcomes
· To understand the types of operations decisions
· To appreciate scientific methods for making optimal location and layout decisions
· To understand the effect of uncertainty in decision-making (supply and demand)
· To understand techniques for inventory management
· To understand the application of performance management tools in managing operations
· To understand the importance of sustainability in the current business scenario
3. Required Text Books and Reading Material
· Heizer, J, and Render, B, “Operations Management”, Pearson 12th Edition. [Text Book]
· Levi, D. S., Kaminsky, P., Levi, E. S., Shankar, R. (2003). Designing and managing the supply chain: Concepts, strategies, and case studies. McGraw-Hill.
· Ballou, R. H. and Srivastava S.K, (2007). Business logistics/supply chain management: planning, organizing, and controlling the supply chain. Pearson Education India.
· Bozarth, C. C., Handfield, R. B., & Chandiran, P. (2008). Introduction to operations and supply chain management. Upper Saddle River, NJ: Pearson Prentice Hall.

Additional Readings:
· Articles from leading journals such as Journal of Operations Management, Production and Operations Management, Supply Chain Management; An International Journal, International Journal of Production Economics, etc.

Tentative Session Plan (90 minutes session)

Session Number	Topics/Activities	Reading and Case
1	Introduction to operations management (OM).
2	Facility layout
3	Facility location
4, 5, 6, 7	Forecasting	Article: Lee, P, and Whang. (1997). “The bull-whip effect in supply chains, Sloan Management Review, 38(3), 93-102.
8, 9, 10	Inventory Management	Article: Feitzinger, E and Lee, H. L. (1997). Mass Customization at HP: The Power of Postponement, Harvard Business Review, 116-121. Article: Perman, Stacy. Automate or Die. Business 2.0, July 2001. Article available at the Business 2.0 magazine Web site.
11	Aggregate planning
12	Production control	Case:
13	Quality management	Case:
14, 15	Six sigma, Just in time and Lean operations	Case:
16	Balance Scorecard
17	Emerging trends (IoT and Cloud computing) in SC
18	Sustainability and SC
19, 20	Presentation by groups

* Cases will be distributed in the class

4. Evaluation

Attendance and class participation – 10%

Two Quizzes – 15% + 15%

Group work: case presentation - 20%

End term- 40%

5. Academic Integrity

The academic integrity will be strictly adhered to as per the rules and guidelines of the student Manual of Policy provided by the institution to the students.

Created By: Alora Kar on 10/16/2017 at 10:12 AM
Category: MBA(Exe.)2017-18 T-II Doctype: Document

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