| Credits | 3.0 |
| Faculty Name | Prof. D.K. Bhattacharyya |
| Program | MBA-HRM, Class 2017-19 |
| Academic Year and Term | 2018-19, Term – VI |
Course Description
Organizations today are operating in a volatile environment. To cope with rapid changes which are triggered from not only the business environment, which is fiercely competitive, but also from within; organizations need to develop variety of strategies. In their journey to survive and sustain, they are initiating planned changes by re-orienting their systems, structures and processes. This course is designed to provide the students exposure to some of the strategies to manage change with live examples from organizations. Students after completing this course should be able to appreciate; (i) how organizations go through the process of managing change (ii) what measures or strategies adopted by organizations to manage change.
Course Objectives
Organization Change and Development as a subject of study has assumed importance in organizations primarily for effecting change in the organization, pacing with the changing strategies and business goals. Today’s organizations cannot afford to delay their response to change as such delay, can adversely affect achieving their strategic intents and business goals. Moreover, organizations need to sustain and grow in a volatile environment. This requires not only bringing change in their business practices, and restructuring, but also focusing on building internal capabilities. Without talent focus, organizations are likely to face the challenge of long-term sustainability and growth. All these extend the scope of organizational change and development, encompassing areas like; process of organizational change, management of organizational change, organizational development, various interventions and strategies, and contemporary issues in change and organizational development.
In the above backdrop organizational change and development course has been designed focusing on developing students in understanding theories and the process, aligning with the strategies and business goals of the organizations from a practioner’s point of view. With course inputs students will be able to master theories and conceptual issues, pacing with strategies and business goals of the organizations, and relate with various change and development areas. All these areas will be discussed with industry examples, case studies, multiple exercises, etc. to enable students to develop their professional competence.
Course contents
This course helps in understanding major issues and concepts in organizational change and development, covering fairly advanced level topics like; understanding of organizational systems and structures, organizational change process, organizational effectiveness and excellence, management of organizational change, influence of power and leadership for organizational change, influence of technology, culture, performance, and quality management practices for organizational change, organizational development, interventions and strategies for organizational development, and contemporary issues in organizational change and development. Also, the course covers in detail strategic and business issues that merit consideration while we go for organizational change and development. The course aims to develop students as matured change management professional, which is in demand in today’s organizations.
Learning outcomes from the Course
After going through this course, students will be able to develop following skill-sets and knowledge-base:
1. Understanding of various theoretical issues on organizational change and development.
2. Understanding the linkage of organizational change and development with the strategies and business goals of the organizations.
3. Developing knowledge and expertise in effective organizational change and development integrating with learned theories with the organizational practices.
4. Reviewing organizational change and development process in organizations.
5. Solving case problems on organizational change and development.
Recommended Text
1. Organizational Change and Development, Dipak Kumar Bhattacharyya, Oxford University Press, New Delhi, India.
Reference Books and Reading Materials
2. Organization Development and Change, Cummings, Thomas, H., and Worley, Christopher, G. Cengage Learning, New Delhi, India.
3. Cross Cultural Management, Dipak Kumar Bhattacharyya, PHI, New Delhi, India.
Supplemental reading materials, case studies will be given during class.
Evaluation and grading systems
· Class room Exercises 20
· MCQs 20
· Class Presentations 20
· End-term Examination 40
Academic Integrity
Students must show highest level of academic integrity in writing their assignments, giving presentations, and answering to the exercises, including their end-term examination. Plagiarism, copying, etc, will be seriously viewed, and in such cases, students will be penalized, like; no grades, expulsion from the programme, repeating the programme, etc., depending on the nature of offense. Faculty will be available for on-line help also, as may be required by the students’ time to time. Personal meeting with the faculty, if required, may be arranged with prior appointment.
Use of mobile phone or any other gadgets in the class is strictly prohibited. If it is violated, students will face grade cut, expulsion from the course, or any other punishment, as may be decided by the disciplinary committee.
E-mail ID: dkb@xub.edu.in, dkbhattacharyya@yahoo.co.in
Tentative Session Plan
| Session | Topics/Activities | Reading/Case List etc. |
| 1 | Introduction to organizational change and development | Chapters 2 and 3 |
| 2 | -continued- | Chapters 2 and 3 |
| 3 | Understanding organizational change through ADKAR Model | Supplemental Materials |
| 4 | Managing organizational change through power, leadership, technology, and employees’ attitude | Chapters, 5, 6, 7, and 8 |
| 5 | -continued- | -do- |
| 6 | Case Analysis | To be given in the class |
| 7 | Cultural issues and organizational change | Chapter-9 |
| 8 | Case Analysis | To be given in the class |
| 9 | Organizational change through performance management | Chapter-10 |
| 10 | Quality management practices for organizational change | Chapters-11 and 12 |
| 12 | Organizational diagnosis and development | Chapters-13 and 14 |
| 13 | Developing questionnaire for diagnosis | Chapters-13, 14, and 15. |
| 14 | OD and Diversity management | Chapter-19 |
| 15 | Organizational Change and Development Research | Chapter-21 |
| 16, 17, 18, 19, 2-, | Presentations by students on case assignments and projects | Case assignments and projects will be given time to time
|
Review of Goals and Objectives
Organizational Change and Development
Summary of MBA (HR) Programme Assessment Plan
Faculty: Prof. D.K. Bhattacharyya
Date: ___________
Data | Learning Goals & Objectives | Where measured? | How measured? | | | |
| Direct | Basic understanding of various theoretical issues on organizational change and development, including use of various quantitative and qualitative tools (LGO-1) | In the classroom sessions | Though class tests, quizzes, case studies, and end-term examination | All the measuring instruments are administered in person. End-term examination is invigilated by separate invigilators | Analysis of students’ performance is done as par the pre-set Rubrics, provided below. | Performance results till the end-term are thoroughly scrutinized and wherever possible students’ are given extra reinforcement through tutorials. Also additional teaching inputs are shared with the students. |
| Direct | Understanding the linkage of organizational change and development with the strategies and business goals of the organizations | In the class room sessions | Through relevant components mentioned above | All the tests are administered in person, and only end-term examination is invigilated by separate invigilators | Component – wise analysis is done | Course calibration is done in line with the students’ progress, and feedback |
Table: Learning Goal Measurement and Assessment: Setting of Standards