OC&D-H16

OC&D-H16
MBA (HRM) 2016-18 : Term-VI

Organizational Change and Development

COURSE OUTLINE

Credits	3
Faculty Name	Prof. D.K. Bhattacharyya
Program	MBA (HRM) 2016-18
Academic Year and Term	2017-18, Term–VI

1. Course Description

Organizations today are operating in a volatile environment. To cope with rapid changes which are triggered from not only the business environment, which is fiercely competitive, but also from within, organizations are trying to devise a variety of strategies to cope with these changes. In their journey to not only survive and sustain, but also to grow, they are initiating planned changes by re-orienting their systems, structures and processes, and particularly organizational processes. This course is designed to provide the students exposure to some of the strategies that are being adopted by organizations, both in India and abroad to manage change. The students after completing this course should be in a position to appreciate: (i) How organizations go through the process of managing change (ii) Measures or strategies adopted to manage change.

2. Course Objectives

Organization Change and Development as a subject of study has assumed importance in organizations primarily for effecting change in the organization pacing with the changing strategies and business goals. Today’s organizations cannot afford to delay their response to change as such delay can adversely affect achieving their strategic intents and business goals. Moreover organizations need to sustain and grow in a volatile environment. This requires not only bringing change in their business practices, and restructuring, but also focusing on building internal capabilities. Without talent focus, organizations are likely to face the challenge of long-term sustainability and growth. All these extend the scope organizational change and development, encompassing areas like; process of organizational change, management of organizational change, organizational development, various interventions and strategies, and contemporary issues in organizational development.

In the above backdrop organizational change and development course has been designed focusing on developing this knowledge of the students in understanding theories and the process, aligning with the strategies and business goals of the organizations. With class inputs students will be able to master theories and conceptual issues pacing with strategies and business goals of the organizations, and relate with various change and development areas. All these areas will be discussed with industry examples, case studies, multiple exercises, etc. to enable students to develop their professional competence.

3. Course contents

This course helps in understanding the major issues and concepts in organizational change and development, covering fairly advanced level topics like; understanding of organizational systems and structures, organizational change process, organizational effectiveness and excellence, management of organizational change, influence of power and leadership for organizational change, influence of technology, culture, performance, and TQM practices for organizational change, organizational development, interventions and strategies for organizational development, and contemporary issues in organizational development. Also the course covers in detail strategic and business issues that merit consideration while organizational change and development. The course aims to develop students as matured change management professional, which is in demand in today’s organizations.

4. Learning Outcomes

After going through this course, students would be able to develop following skill-sets and knowledge base:

1. Understanding of various theoretical issues on organizational change and development..
2. Understanding the linkage of organizational change and development with the strategies and business goals of the organizations.

3. Developing knowledge and expertise in effective organizational change and development integrating with learned theories with the organizational practices.
4. Reviewing the organizational change and development process in organizations.
5. Solving case problems on organizational change and development..

2. Student Learning Outcomes

After going through this course, students would be able to develop following skill-sets and knowledge base:

· To understand various theoretical issues on organizational change and development

· To develop knowledge and expertise for managing organizational change in integration with the learned theories

· To understand the strategic issues in organizational change and development

· To review the organizational change and development scenario in the corporate world

· To study various OD intervention tools for effective organization change and development

· To study scope of research on organization change and development

3. Required Text Books and Reading Material

Organizational Change and Development, Dipak Kumar Bhattacharyya, Oxford University Press, New Delhi, 2011. This book is available in the library and can be borrowed for the term.

Organization Development and Change, 10th edition, Cummings, Thomas, H., and Worley, Christopher, G. Cengage Learning, New Delhi. This text book will be available in the library and can be borrowed for the term.

Cross Cultural Management, Dipak Kumar Bhattacharyya, PHI, New Delhi, 2010. This book is available in the library and can be borrowed for the term.

Supplemental reading materials, case studies as may be required will be given time to time.

4. Tentative Session Plan

Session Topics/Activities Reading/Case List etc.

1 Introduction to organizational change and development Chapters 2 and 3

2 -continued- Chapters 2 and 3

3 Understanding organizational change through ADKAR Model Supplemental Materials

4 Managing organizational change through power, leadership, technology, and employees’ attitude Chapters, 5, 6, 7, and 8

5 -continued- -do-

6 Case Analysis To be given in the class

7 Cultural issues and organizational change Chapter-9

8 Case Analysis To be given in the class

9 Organizational change through performance management Chapter-10

10 Quality management practices for organizational change Chapters-11 and 12

12 Organizational diagnosis and development Chapters-13 and 14

13 Developing questionnaire for diagnosis Chapters-13, 14, and 15.

14 OD and Diversity management Chapter-19

15 Organizational Change and Development Research Chapter-21

16, 17, 18, 19, 2-, Presentations by students on case assignments and projects Case assignments and projects will be given time to time

5. Evaluation
· Case Studies (two written submission) 20
· Exercises 20
· Project Assignments 20
· Presentations 10
· End-term Examination 30

6. Academic Integrity

Students have to show highest level of academic integrity in writing their assignments, giving presentations, and answering to the exercises, including their end-term examination. Plagiarism, copying, etc, will be seriously viewed, and anybody found to be in this will be penalized, like; no grades, expulsion from the programme, repeating the programme, etc., depending on the nature of offense. Faculty will be available for on-line help also, as may be required by the students time to time. Personal meeting with the faculty, if required may be arranged with prior appointment.

Review of Goals and Objectives
Organizational Change and Development
Summary of MBA (HR) Programme Assessment Plan
Faculty: Prof. D.K. Bhattacharyya
Date: January, 2018

Data	Learning Goals & Objectives	Where measured?	How measured?	Administration (A)	Analysis (B)	Implementation (C)
Direct	Basic understanding of various theoretical issues on organizational change and development, including use of various quantitative and qualitative tools (LGO-1)	In the classroom sessions	Though class tests, quizzes, case studies, and end-term examination	All the measuring instruments are administered in person. End-term examination is invigilated by separate invigilators	Analysis of students’ performance is done as par the pre-set Rubrics, provided below.	Performance results till the end-term are thoroughly scrutinized and wherever possible students’ are given extra reinforcement through tutorials. Also additional teaching inputs are shared with the students.
Direct	Understanding the linkage of organizational change and development with the strategies and business goals of the organizations	In the class room sessions	Through relevant components mentioned above	All the tests are administered in person, and only end-term examination is invigilated by separate invigilators	Component – wise analysis is done	Course calibration is done in line with the students’ progress, and feedback

Table: Learning Goal Measurement and Assessment: Setting of Standards

Measure
Unsatisfactory
Acceptable
Excellent
Average Score

Expected Standards
Less than10%
60%
30%

Prescribed % Marks for Rubrics Category
0-30%
More than 30% to 70%
More than 70% to 100%

LGO-1

LGO-2

Average Score

Created By: Bijoy Kar on 03/31/2017 at 01:39 PM
Category: Course Outlines-HRM-II Doctype: Document

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Session	Topics/Activities	Reading/Case List etc.
1	Introduction to organizational change and development	Chapters 2 and 3
2	-continued-	Chapters 2 and 3
3	Understanding organizational change through ADKAR Model	Supplemental Materials
4	Managing organizational change through power, leadership, technology, and employees’ attitude	Chapters, 5, 6, 7, and 8
5	-continued-	-do-
6	Case Analysis	To be given in the class
7	Cultural issues and organizational change	Chapter-9
8	Case Analysis	To be given in the class
9	Organizational change through performance management	Chapter-10
10	Quality management practices for organizational change	Chapters-11 and 12
12	Organizational diagnosis and development	Chapters-13 and 14
13	Developing questionnaire for diagnosis	Chapters-13, 14, and 15.
14	OD and Diversity management	Chapter-19
15	Organizational Change and Development Research	Chapter-21
16, 17, 18, 19, 2-,	Presentations by students on case assignments and projects	Case assignments and projects will be given time to time


Measure	Unsatisfactory	Acceptable	Excellent	Average Score
Expected Standards	Less than10%	60%	30%
Prescribed % Marks for Rubrics Category	0-30%	More than 30% to 70%	More than 70% to 100%
LGO-1
LGO-2

Average Score