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2. Student Learning Outcomes

Students should be able to:

· impress others by one’s skilful use of nonverbal and verbal communication
· develop ability to make business presentations using appropriate technology.
· gain confidence in facing interviews
· learn to participate the group discussions
· acquaint themselves with basics of commonplace etiquette.

3. Required Text Books/reading material:
Will be finalized in due course.

4. Session-wise plan
I. PERSONALITY DEVELOPMENT (4 sessions)
* A prerequisite for effective communicators.
* Confidence building

II. PRESENTATION SKILLS / PUBLIC SPEAKING (4 sessions)
1. with regard to the subject
2. with regard to the audience
3. with regard to yourself
4. managing your audience
5. handling the aids
· making presentations keeping in view the above
· feedback from the instructor and audience
III. FACING INTERVIEWS (AS AN INTERVIEWEE) (5 sessions)
A. The Pre-interview

B. The Interview
Some common interview questions

C. The Post-interview

(a) Maintaining a record of the interview
(b) Handling the post-interview communication
Interactive sessions: experience sharing for mutual benefit

D. How to be a good Interviewer? (*If time permits)

IV. GROUP DISCUSSION (for recruitment / for workplace) (5 sessions)
· What? and How?
· Discussion and practice exercises

V. BUSINESS ETIQUETTE (2 sessions)
1. Dealing with superiors, peers and subordinates
2. Telephone etiquette
3. Dining etiquette
· discussion
· using your table manners at the table- dining together: a practical exposure (only if needed facilties are made available)

THE COURSE WILL ENCOURAGE LOT OF ACTIVE PARTICIPATION OF THE STUDENT BOTH AS AN ‘INDIVIDUAL’ AND AS A MEMBER OF A ‘GROUP’.

5.EVALUATION PATTERN
Class Participation=60%
· Group Topic Presentation=10%
· Group Discussion=20% (10+10)
· Group Quiz=10%
· Individual Presentations=10%
· Presentation on companies=10%
· End term=40%
(Please remember: This evaluation pattern may be subject to change if the instructor feels the need for it. The change/s will be communicated to the students)
THE STUDENTS WILL BE EXPECTED TO READ ALL THE ‘PHOTOCOPIED & BOUND’ READING MATERIAL GIVEN TO THEM . They will also be expected to read the handouts given to them from time to time.

6. Academic Integrity

Any unfair means in examinations will invite heavy penalty. It may also invite an ‘F’ in the component/course.

Late comers to the class will not be given attendance. They may also be refrained from attending the class. Each absence from the class will make the student lose ONE grade point.