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PART -I
Instructor : Fr. George Joseph, SJ Phone (O) : Extn. 813
Secretary :Barik Phone (O) : Extn. 801

I. SCOPE :

The study of Organisational Behaviour covers three broad areas. The first is the study of individuals in the organisation - their personalities, attitudes, motivations and interaction patterns, which are the basic raw material in the functioning of social organisations. This raw material undergoes considerable change in the process of interaction with other variables in the organisation. Leadership, power and group dynamics are some of the key variables which have immediate consequences for individual behaviour and performance in work organisations. The study of these factors constitutes the second area of OB. A third area is concerned with the study of broader contextual factors such as the formal structures, systems, culture and processes of work organisations.


II. COURSE OBJECTIVES:

1. Understanding the dynamics of individual and interpersonal behaviour in organisational setting.
2. Developing students’ knowledge and competence to deal with human problems of management.
3. Developing students’ awareness and insight for personal and professional growth.

III. PEDAGOGY:

A mix of lectures, case analyses, group discussions, simulation exercises and student presentations will be used. The session outline lists the readings and cases prescribed for each session. The readings are intended to provide basic conceptual inputs or raise issues for discussion in class. Classroom sessions will not necessarily be confined to the content of the prescribed readings.

IV. COURSE MATERIAL:

Basic readings and cases are distributed at the beginning of the course.
Apart from these readings, the following books will be used as basic texts.

1. Stephen P. Robbins : Organisational Behaviour : Concepts, Controversies and
Application (10th Ed.).

2. Fred Luthans : Organisational Behaviour (9th Ed.)

While the suggested readings in the session outline are from Robbins/Luthans, students are encouraged to refer to other appropriate books for each topic. There are many good books on OB in the library.

I am available for consultation outside class hours. You may drop in at any time, however, meeting with prior appointment is preferred.

4 ORGANIZATIONAL BEHAVIOUR
(Groups in Organisation)

Instructor: Fr. (Dr.) Tony Uvary, SJ.

1. Introduction:

Modern organizations are project driven and all works are done in group/team. Most of the 2000 era organizations have restructured themselves to facilitate teamwork. The strategy, systems and process are more and more becoming team driven. By now it is well accepted that teamwork is pivotal to organizational performance and effectiveness.

While OB-1 scientifically studies the individual behavour in organizations, OB- II focuses on how an individual behaves in group and its impact on group work. At the second level OB-II examines the group behaviour and team wok and its contribution towards organizational performance and effectiveness.

2. Objectives:

2.1 To acquire a demonstrable understanding of small group behaviour and its impact on the organization
2.2 To develop observational and diagnostic skills with respect to human behaviour in groups
2.3 To pick up necessary skills for using the tools and techniques for group work and team building in organizations
2.4 To develop skills in facilitating group behaviour in the specific areas like
team building, decision making, leadership, trust, power, politics, empowerment, conflict, negotiation, inter-group collaboration, innovation and change management leading to organizational effectiveness

3. Course Outline

3.1. GROUP
3.1.1. Definition
3.1.2. Types
3.1.3. Group Formation and Development Stages
3.1.4. Group Analysis (Sociometry)
3.1.5. Group Behaviour
3.1.6. Group Performance and Reward

3.2. GROUP WORK
3.2.1 Formal Leadership
3.2.2 Roles
3.2.3 Norms
3.2.4 Status
3.2.5 Size
3.2.6 Composition
3.2.7 Cohesiveness
3.2.8 Processes
3.2.9 Tasks and Performance

3.3. GROUP DECISION MAKING
3.3.1 Process (Individual vs. Group)
3.3.2 Hindering Factors (“Group think” and “Group shift”)
3.3.3 Facilitating Factors (Techniques)
3.3.4 Impact on Organisation

3.4. WORK TEAMS
3.4.1 Group vs. Team
3.4.2 Types of Teams
3.4.3 Creating Effective Teams
3.4.4 Team Building Blocks
3.4.5 Team Roles
3.4.6 Team Playing
3.4.7 Team Performance, Assessment and Effectiveness

3.5. POWER
3.5.1 Definition
3.5.2 Types of Power
3.5.3 Dependency
3.5.4 Source of Power
3.5.5 Power Tactics
3.5.6 Coalition
3.5.7 Unequal Power

3.6. POLITICAL BEHAVIOUR
3.6.1 Definition
3.6.2 Factors of Political Behaviour
3.6.3 Impression Management
3.6.4 Defensive Behaviour
3.6.5 Ethics
3.6.6 Political Behaviour and Implication

3.7. CONFLICT
3.7.1. Definition
3.7.2. Process
3.7.3. Conflict Management (Derek, 2000 PP. 436-437)
3.7.4. Impact of Organisation



3.8. INTERGROUP/TEAM AND COLLABORATION
3.8.1 Conceptual Framework
3.8.2 Inter-groups Behaviour
3.8.3 Collaborative Behaviour
3.8.4 Collaboration and Performance

3.9. WORK TEAM: KEY TO ORGANISATIONAL PERFORMANCE

3.10. BEYOND ROBBINS AND LUTHANS
(Student presentations and contributions to OB-II)

4. Pedagogy:

The course is mainly learned through experiential methods. The course outline and the facilitation process of the course is designed in such a way that students will work in groups and teams to learn the concepts, process, dynamics and the outcomes. A mix of lecture, discussion, case study and stimulation exercises will be used. Students are expected to come to the session prepared to discuss the reading, case, exercise stipulated for the days session'.


5 Group Assignments

5.1 Groups are formed in the first session through an exercise.
5.2. Organization study: Each group will select an organization and study the group work and its impact in that organization.
5.3. Project: Most of the organizations have extension programmes. From your study of the organization, identify a project that you as a group like to implement. You may like to submit the proposal and finalize the same with facilitator before going ahead with the project. Following are some of the guidelines:
5.3.1. The live project should be capable of demonstrating your group work, achievement of target, and benefits to the target audience.
5.3.2. The target audience may be a nearby community, schools, Industry around, social segment etc.
5.3.3. The target of your project should focus on awareness creation, education, entertainment, community development, social development etc.
5.3.4. All projects should be socially useful
5.3.5. A. project report should be submitted by the group capturing all the knowledge and skills generated during the project.
5.3.6. Following are some of the sample projects

· Debate by the B-schools of Bhubaneswar on a relevant topic
· Sports/Games meet for the schools of Bhubaneswar
· Panel discussions by the industrialists of Bhubaneswar on a selected topic .
· Literacy drive; in one of the slums of Bhubaneswar
· Adult education for a select group of farmers above 40 years
· Medical camp for a particular community/Locations
· Green Bhubaneswar drive and plantation of 1000 plants.
· Cultural evening for the prisoners of Bhubaneswar
· Organizing mid-day meals in one of the orphanages of Bhuhaneswar
· Meet your Children program for the old age home at Bhubaneswar.
· Picnic program for the rag pickers of Bhubanesar railway station
· Youth meet in a select village .
· A program for ex-serviceman of Bhubaneswar
· Traf1ic police meet and awareness creation programme.
· Traffic police meet and awareness creation programme
· Program for begging community
· Blood /eye donation camp
· A specific Self-help program for women
· HIV awareness programme for sex workers

5.3.7 The program proposal should contain the following:
· Project title and objectives
· Relevance and scope of the project
· Team roles
· Implementation phases
· Benefits of each stage
· Sustainability
· Conclusion

6. Performance Evaluation Criteria:
6.1. Group Project : 30%
6.2. Quiz : 30%
6.3. Class Participation : 10%
6.4. End Term : 30%

7. Deadlines for assignment submissions
7.1 One page group project proposal
7.2 Completion of group projects
7.3 Group Project Report

8. Readings:
Stephen P. Robbins : Organisational Behaviour: Concepts,
Controversies and Application (11th Ed.)

Fred Luthans : Organisational Behaviour (11th Ed.)