ITG-P11

ITG-P11
PGDM 2011-13: Term-IV

IT Governance

Credits	3
Faculty Name	Dipak Misra
Program	PGDM
Academic Year and Term	2012-13, Term 4

Course Description:

IT Governance is the organizational capacity exercised by the Board, executive management and IT management to control the formulation and implementation of IT strategy and in this way to ensure the fusion of business and IT – business IT alignment. However, it has been observed that many IT initiatives have failed to deliver the bottom-line results that the companies had hoped for. This calls for an urgent need to understand and appreciate the nitty-gritty of the underlying concepts that explain the root causes of these. Also we need to delve deeper and know exactly what firms must do to realize the true value of their IT investments. Based on recent studies worldwide, it has been revealed that IT business value directly results from effective IT governance. Firms with superior IT governance have at least 20% higher profits than firms with poor governance.

Given the above, the objective of this course is to explore both the theoretical models and practices regarding IT governance. First, we introduce the IT governance concepts consisting of the structures, processes, and the mechanisms. Next, we discuss the integration strategies and tactics for IT governance which presents the past developments and the current challenges for complex organizations as regards governing the portfolio of IT applications, IT development, and IT operations. Next, we will explore how organizations can diagnose and design IT governance architecture for future performance improvement and sustained business growth. We will have a thorough understanding and holistic picture of effective IT governance practices. Next, an emerging strategy/framework for E-Business IT governance will be explored which is based on the fundamental re-directions in global e-business IT governance. This applies to companies that seek to integrate Internet, intranet and the World Wide Web technologies into their business activities in some form of an e-business model. The performance management and reviews mechanisms of IT governance including business-IT alignment maturity assessment models will also be explored. As we go along, there will be a series of case discussions on the successful implementations of IT governance in selected companies.

Student Learning Outcomes:

On completion of the course participants will be able to:

Appreciate the ‘Key Decision areas’ that make IT a strategic asset

Understand the ‘IT Governance Archetypes’ for allocating decision rights

Understand the ‘mechanisms for Implementing IT Governance’

Identify which Governance works best for a business organization

References:

Text Book:

1) IT Governance – Peter Weil & Jeanne W. Ross, Harvard Business School Press, 2004

Reference Books:

2) Strategies for Information Technology Governance – Wim Van Grembergen, Idea Group Publishing, 2004

3) E-Business Strategy, Sourcing and Governance – Peter Gottschalk, Idea Group Publishing

4) You will be directed to other Internet resources during the course duration

Tentative Session Plan:

Session	Topic	Reading/Case Discussions
1 & 2	IT Governance Simultaneously Empowers and Controls	Handout 1, Chapter 1*, Cases: UPS
3 & 4	Five Key IT Decision Areas	Handout 2, Chapter 2*, Cases: Delta Airlines
5 & 6	IT Governance Archetypes for Allocation of Decision Rights	Handouts 3, Chapter 3*, Cases: DuPont, DBS Bank, Motorola
7 & 8	Mechanisms for Implementing IT Governance	Handout 4, Chapter 4*, Cases: Carlson Companies
9 & 10	What IT Governance Works Best: Top Performers	Handout 5, Chapter 5
11 & 12	Linking Strategy, IT Governance, and Performance	Handout 6, Chapter 6*, Cases: State Street Corporation
13 & 14	IT Governance in Government and Not-for-Profit Organizations: How Top Performers Govern	Handout 7, Chapter 7*, Cases: Metropolitan Police Service – Scotland Yard, UNICEF
15 & 16	Leadership Principles for IT Governance: Reviewing and Re-designing IT Governance	Handout 8, Chapter 8*
17 & 18	Other Strategies for IT Governance: Strategic Alignment Model	Handout 9
19	Group Presentation
20	Group Presentation

Note: * refers to the text book chapter

Evaluation:

Quiz : 20%

End Term : 30%

Case Presentations : 20%

Term Project : 20%

Class Participation : 10%

Academic Integrity:

Pedagogy

Class-room lectures

Class-room discussions/case exercises

Assignments and Presentations

Assignments:

There will be at least one group presentation and one term project work. The details will be notified/assigned during the course. The group presentation will happen during the class hours. The term project work will have to be uploaded in the AIS, or submitted via email within the deadline (as per the instruction which will be given in the class).

Created By: Debasis Mohanty on 05/15/2012 at 12:20 PM
Category: PGDM-II Doctype: Document

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