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OM-Q12
PGDM-HRM 2012-14: Term-II

OPERATIONS MANAGEMENT
Credits 3
Faculty Name S K Bishwal
Program PGDM HRM
Academic Year and Term 2012-13, Term II

1. Course Description/Introduction :

Operations management is concerned with the design, planning, operation and control of all the facilities, processes and activities required to transform resources (inputs) into goods and services.

This course is designed to familiarize students with strategic , operational and tactical planning & control functions of manufacturing & service systems. The focus is on meeting customer’s requirement in time, within quality specifications & at competitive cost.

2. Student Learning Outcomes (typically 3-5 bullet points) :

Be able to understand the following

1.1 Operations strategies
1.2 Demand forecasting
1.3 Capacity planning
1.4 Productivity
1.5 Manpower planning & scheduling
1.6 Quality management
1.7 Introduction to project management
1.8 Introduction to supply chain management

3. Required Text Books and Reading Material

TEXT BOOKS

1. Gaither Norman, & Frazier Greg, “Operations Management” , Cengage

OTHER BOOKS FOR READING
1. Chase, R.B.,F Robert Jacobs, N K Agrawal and N. J. Aquilano, Production and Operations Management: For Competitive Advantage: 11th Edition., Tata Mcgraw-Hill.
2. Stevenson W J, Operations management, 8th edition, Tata McGraw-Hill

4. Tentative Session Plan
Session NumberTopics/ActivitiesReading/case list etc.
1 Overview & interaction with HRM Chapter 1 , Gaither
2 Operations strategies Chapter 2 , Gaither
3 Demand forecasting Chapter 3 , Gaither
4 Demand ForecastingChapter 3 , Gaither
5 Capacity PlanningChapter 5 , Gaither
6 ProductivityChapter18 & 6 , Gaither
7Manpower planningChapter 18 , Gaither
8Scheduling Chapter 9 , Gaither
9Quality ManagementChapter 7 , Gaither
10 -do-Chapter 17 , Gaither
11-do-Chapter 17 , Gaither
12PurchasingChapter 11 , Gaither
13LogisticsChapter 11 , Gaither
14Inventory ManagementChapter 14 , Gaither
15Inventory Management Chapter 14 , Gaither
16

17
Introduction to Supply chain Management
Project Management
Chapter 11 , Gaither

Chapter 10 , Gaither
18 to 20Presentation by students & discussion of their project work

5. Evaluation

· Quizes : 30%
· End term Exam : 35%
· Assignments & case discussions : 25%
· Course Participation : 10%



6. Academic Integrity

Created By: Debasis Mohanty on 08/28/2012 at 10:12 AM
Category: PGDM(HRM)-I Doctype: Document

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