 | Topic | Chapter | Case/Additional Reading |
| 1 | Product Strategy | 12 |  |
| 2 | Services | 13 | A practical guide to combining products and services |
| 3 | Pricing | 14 | How do you know when the price is right? |
| 4 | Sales and Distribution | 15 | Case: Big Ones |
| 5 | Retailing | 16 | Multichannel marketing: Mindset and program development |
| 6 | Rural Marketing |  | Case: HUL Project Shakti |
| 7 | Integrated Marketing Communications | 17, 18 |  |
| 8 | Promotions | -do- | Case: Nectar |
| 9 | Personal communications | 19 | Harnessing the power of the oh-so-social web |
| 10 | Market planning |  |  |
| 11 | New Product Development | 20 | Case: Biocon |
| 12 | Global Marketing | 21 | Seven rules of international distribution |
| 13 | Managing & Controls | 22 |  |
| 14 | Capstone |  |  |