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COMM-R10
(PGDM-RM 2010-12 : Term-I)
“Wise men speak because they have something to say; fools because they have to say something.”
Plato
COMMUNICATION
Instructor: Prof. Ibha Kumar
COURSE OUTLINE
You have been communicating with people around you ever since you were born. Why then is ‘Communication’ being formally taught? The answer to this question is obvious. Surely, formal teaching of communication focuses on some issues which are crucial to understand and which may either not be informally captured and learnt or, even if captured and learnt informally, their learning informally by trial and error may prove extremely costly in the multi-cultural and hi-tech world of today.
In organizations people spend more than 75% of their time communicating. It is also true that a large chunk of organizational problems spring from poor communication. Upon entering your chosen field, whichever it may be, you will soon discover that the ability to generate complex thoughts and to communicate them effectively plays a crucial role in your professional life. Communication skill continues to be rated as one of the key personal skills that employees need. The very fact that increasing number of organizations list “effective written and oral communication skills” as a main job qualification, illustrates the need for this skill.
Keeping the above in view, the course focuses on the basic skills required to be an effective communicator.
Session-wise course outline
Sessions1 to 5
Individual Presentations: Recording & Feedback.
Basics of Presentations & Individual Practice sessions
Session 6
Basics of Communication:
Verbal & nonverbal communication, process of communication, patterns of communication
Discussion & demonstration
Sessions 7-12
Topic Presentations by faculty, and discussion of the topic by groups with the class.
Topics include:
1. Listening & Feedback - Group I
2. Effective Presentation Skills – Group II
3. Assertion, Persuasion & Negotiation for Effective Communication – Group III
4. Effect of Culture on Communication – Group IV
5. Effect of Technology on Communication – Group V
6. Going Beyond Topics – Group VI
Students are expected to read the relevant chapters, as & when they are covered in class, from the course material kept in the library.
Sessions13-14
Effective Writing
Report Writing: Planning, Preparation, Strategies & Skills
Read the chapter from the book,
Excellence in Business Communication: Thill & Bovee.
Multiple photocopies have been kept in the library.
Sessions15 – 20
Individual Presentations: for evaluation by the faculty.
Project Presentations by Groups I to VI. Projects will be given by the faculty in one of the initial classes. Students will be expected to complete this assignment before presenting the project to the class for discussion and question–answer session. Each group will also have to submit a project report. The project, a group assignment, will expose the students to communication as it takes place in dealing with large groups.
Cases, exercises and, role-plays will be presented by the students, with the help of
the faculty. The course will encourage active participation of the students - both as an
individual and as a member of a group.
Evaluation Pattern:
Individual Presentation 10%
Group Topic Presentation 10%
Individual Quizzes 20%
Project Presentation 10%
Report/article Presentation 10%
End Term 40%
Please read the articles from the file kept in the ‘reserve section’ in the library. You will
also be expected to read all the handouts/articles given in class from time to time.
Students are expected to read the topics covered from the book:
Guffey, M. E. (2007).
Essentials of business communication
. South Western College Publishing (Thomson Learning).
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Created By:
Hemanta Ranjan Deo
on
05/20/2010
at
11:28 AM
Category
:
PGPRM - I
Doctype
:
Document
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