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OB-V09
(PGCBM 2009-10 : Term-I)

Organizational Behavior


Facilitator: Dr. Andrew Dutta
Phone: +91-674-3983798
Email: adutta@ximb.ac.in

Academic Associate: +91-674-3983786
lipika@ximb.ac.in

By registering for this course the participant is deemed to have read, understood and agreed to abide by the content, guidelines and policies mentioned herein.


1. Course Description

This course deals with human behavior in organizations and with practices and systems within organizations that facilitate or hinder effective managerial behavior. Conceptual frameworks, real business examples and case discussions are blended within each module. This course is designed to give you exposure to essential theories and concepts for analyzing, understanding, and managing human behavior in organizations. In this course we will tie concrete organizational situations to essential practice theories and effective management practices.

2. Course Objectives

This course aims to improve ones understanding of human behavior in organizations and ones ability to lead people to achieve organizational objectives more effectively and how to increase organizational performance. The participants will acquire functional knowledge on organizational behavior for application in real-life managerial settings.

3. Andragogy

Apart from online lecture, an important part of the course will include self-assessments to enhance your learning of the concepts. These self assessment exercises will have to be completed by the participants in advance in order to draw effective conclusions. In addition to these, videos will be used to drive home complex and hidden behavioral issues in various settings of human configurations.

Additional reading materials mentioned in the course outline with respect to particular modules need to read before the lecture. These articles will be found in the online databases available from the Library resources in AIS of the institute. The facilitator will be bringing in the concepts, arguments and inferences from these additional reading materials in to the lecture. Case studies will also be indicated to the participants a week before the class to relate practice to theory, which will help participants to acquire the skills that managers need to improve organizational relationships and performance. The participants will be required to read these assigned case studies before they log in to the class.

4. Evaluation Scheme

All evaluations will be opened on SUNDAYS only. ‘No make-up policy’ will be strictly adhered to. So, all the participants should take utmost care in adhering to the dates of evaluation and keep themselves free from any prior appointments.

The following will comprise the components for evaluations.

Evaluation Component
Marks
Date of Conducting/Submission
Test of Concepts
30
1st Round: 22nd February 2009
From 3:00 PM to 5:00 PM (IST)

2nd Round: 29th March 2009
From 3:00 PM to 5:00 PM (IST)
Practice Paper
30
Due Date: 19th April 2009 by 5:00 PM (IST)
End Term Examination
40
17th May 2009
To be intimated by the PGCBM Office, XIM-B


4.1 Test of Concepts: This will be multiple choice tests to ascertain your conceptual clarity of the course. Five answer options will be provided to you with more than one correct answer. You will be required to indicate the most probable correct answer. There will be 20 questions of 1.5 marks each with no negative marking for a wrong answer. Every candidate will be required to compulsorily take both rounds of tests on 22nd Feb and 29th Mar. The test will be open for 2 hours but once a participant is logged into the system, he/she will be getting 30 minutes to complete the test. The final marks on this component will be the average of both the rounds. For eg: A candidate receiving 0 (zero) in the first round and 30 (thirty) in the second round will actually get 15 (fifteen) in this component {(0+30)}/2. NO REQUESTS FOR RE-TEST WILL BE ENTERTAINED.

4.2 Practice Paper: Here the participants will be required to elaborately write about ONE practice followed in his/her organization, which the participant can relate with a learnt concept from the course. The participant should be able to clearly bring out the practice undertaken in his/her company and how it relates with a specific concept that he/she learnt in the course. The participants will have to submit a written report, clearly establishing the practice-theory linkage (or even the absence of it) within 1500 words in 12 font Times New Roman with 1 inch margin on all four sides with 1.5 lines spacing. Failure to adhere to this policy will attract penalty in terms of reduced marks allocation. Evaluation of the report will be based on: 1) Clarity of linkage between the corporate practice and concept identified and 2) Ability to demonstrate learning from the experience. The report MUST be submitted by 5:00 PM (IST) on 19th April 2009 WITHOUT FAIL. NO REQUESTS FOR LATE SUBMISSIONS WILL BE ENTERTAINED.

4.3 End Term Examination: The end term examination will comprise of 4 essay type questions of 10 marks each. The questions will aim to capture the development of application skills of the participants from the course. The date and time of the exam will be intimated by the PGCBM Office at XIM-B.

4.4 Policy on Academic Integrity
Any participant found to resort to any act of academic dishonesty such as plagiarism, copying from the internet, resorting to unfair means during examination or any other act deemed to violate high standards of academic integrity would attract highest penalty wherein the participant would be disqualified for that particular evaluation component and would be receiving zero marks.
4.5 Policy on Evaluation Decisions
For all matters of evaluation, the decision of the Facilitator will be final and binding on the participants registering for this course. No requests for re-evaluation will be entertained under any circumstances except for such cases where the candidate may notice errors of totaling in the marks.

5. Modules to be covered in this course

Course Modules
Session Date
Understanding Organizational Behavior
Assigned Readings
Thomas, D. and R. Ely (1996). Making differences matter: A new paradigm for managing diversity, HBR, p. 79-90.
Sat, 24 January
Values, Attitude and Job satisfaction in Individual behavior

Assigned Readings:
Clawson, J. G. (2001) A leader’s guide to why people behave the way they do. Darden Business Publishing.
Sat, 31 January
Personality
Sat, 7 February
Perception and Individual Decision Making

Assigned Readings
Nicoson, R. (1996). Growing pains, Harvard Business Review, July-August,
Kovner, A. (1991). The case of the unhealthy hospital, Harvard Business Review, Sept.-Oct
Sat, 14 February
Motivation: Concepts and Application

Assigned Readings:
Kohn A. (1993). Why incentive plans cannot work, HBR, p. 2-7.
Herzberg, F. (1987). One more time: How do you motivate employees?, HBR, September-October.
Sat, 21 February
Behavior in Groups and Teams

Assigned Readings:
Hammond, J., R. Kenney, and H. Raiffa (1998). The hidden traps in decision making, HBR, Sept-Oct, p. 3-9.
Sat, 28 February
Communication
Sat, 7 March
Leadership

Assigned Readings:
Kotter, J.P. (1990). What leaders really do, HBR, p.3-11.
Sat, 14 March
Power and Politics
Sat, 28 March
Conflict and Negotiation
Sat, 4
April
Managing Stress
Sat, 18 April
Organization Structure
Sat, 25 April
Organizational Culture and Change
Assigned Readings
Strebel, R. (1996). Why do Employees Resist Change? Harvard Business Review, May-June, p. 86-92.
Wetlaufer, S. (1998). After the layoffs, what next? Harvard Business Review, Sept-Oct, pp. 4-8.
Sat, 2
May


6. Recommend Text

Organizational Behavior, 13/e
Robbins & Judge
©2009 | Prentice Hall | Cloth; 752 pp |

About Dr. Andrew Dutta: Andrew is a Post Graduate in Business Finance from University of Calcutta and he was awarded a Gold Medal for ranking first in the University and academic excellence. He completed his FPM from IIMT, specializing in Human Resource Management. Andrew was a Visiting Research Scholar to Bentley College, Massachusetts, USA where he developed his doctoral thesis in Information Systems under Dr. M. Lynne Markus. Before joining academics, Andrew worked in the advertising industry. He has publications in reputed national and international journals and edited books along with presentations in national and international conferences.
Created By: Bijoy Kar on 01/17/2009 at 12:30 PM
Category: PGCBM Doctype: Document

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