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WC-P12
PGDM 2012-14: Term-II

Course Name : WRITTEN COMMUNICATION
Credits 2
Faculty Name Father A.C. Jesurajan, S.J.
ProgramPGDM: Section A & B
Academic Year and Term 2012 – 2013
Term II


1. Course Description The course is aimed at assessing the competence of the students in handling English to communicate their ideas and objectives; providing remedial measures to overcome their present handicap; introducing them to the styles and formats of business writing; giving guidelines to manage the varied channels of business communications, such as, print, electronic, and social media; writing case analysis and effective Reports and producing in-company journals and newsletters and
publications.

2. Student Learning Outcomes (typically 3-5 bullet points)

· Be able to write grammatically correct English
· Be able to manage ordinary business correspondence
· Be able to write general reports and speciasl reports on case analysis
· to prepare reports on case analysis.
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3. Required Text Books and Reading Material

Besides the specially prepared book of Readings, titled, MANAGERIAL COMMUNICATION:
PART II, the following books may be of use in mastering the language and the finer points of business writing.
1. English Composition and Grammar : Complete Course by John E. Warriner (Jan 1988)
2. ENGLISH 101: FIRST-YEAR COMPOSITION by TAYLOR ET AL (Oct 2010)
3. MLA Handbook for Writers of Research Papers
4. MLA Style Manual
5. Usage and Abusage: A Guide to Good English
6. Oxford Handbook of Commercial Correspondence
7. Wren, and Martin. English Grammar and Composition
8. Reader’s Digest: Write better, Speak better
9. Lesikar, R. Business Communication
10. Scott, B. Effective Business Correspondence

4. Tentative Session Plan




Session 1 Nature and scope of managerial written communication
Tests to measure one’s competence in handling English language and composition
Session 2 Common problems that non-English speakers face in writing correct and idiomatic English :Guidelines to composing correct sentences and paragraphs
Session 3 Exercises in correct form and use of verbs; Exercises in correct use of modifiers and word order
Session 4 Exercises in sentence formation
Session 5 Exercises in forming effective paragraphs and in composing a text
Session 6 The nature and qualities of managerial writing
Session 7 Styles of business writing: letters, memos, and emails
Session 8 The format of Business letters that get responses
Session9 The outline of a routine business letter
Session 10 How to prepare a ‘bad news’ and a persuasion letters
Session 11 Preparing a biodata and the accompanying cover letter
Session 12 Types of business reports: format and content
Session 13 Preparing a Report on case analysis
Session 14 E-mail correspondence and netiquette
Session 15 Writing for internal communication in an organization

5. Evaluation

Knowledge of the principles of good writing : 25 %
Exercises in composition and business writing : 25 %
End term examination : 35 %
Group research project and viva : 15 %

6. Academic Integrity

Most of the exercises will be done in group and the groups are responsible to ensure that all do the assigned work. Failure to demonstrate competence will be penalized on all the members of that group.

*********************** END OF THE COURSE OUTLINE *********************************

Created By: Debasis Mohanty on 08/30/2012 at 10:35 AM
Category: PGDM-I Doctype: Document

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