OLSCGW-3C11

OLSCGW-3C11
3CMGM 2011-2012

3Continent Master of Global Management 2011-2012

Graduate School of Business Administration

_________________________________________________________________

Operations, Logistics & Supply Chain in a Globalized World

Instructors:

Professor S K Bishwal

Email:

skb@ximb.ac.in

And

Professor W.S. William

Email:

winfred@ximb.ac.in

Office hours: By appointment contact Mr. Bijay Kumar Rout (0674 – 3983899)

Course texts

Mandatory:

T-1: Jay Heizer,B Render & J Rajasekharan, Operations Management, 9th Edition,Pearson

T-2: Designing and Managing the Supply Chain: Concepts, Strategies and Case studies by D. Simchi-Levi, P. Kaminsky, E Simchi-Levi and Ravi Shankar (3rd Ed.).

Recommended

(R-1) Krajewski Lee J & Ritzman Larry P, Operations Management – Process and Value Chains, 8th Edition,PHI

(R-2) Chase, R.B., and N. J. Aquilano,F R Jacobs & Agarwal N K, Operations Management for Competitive Advantage: 11th Ed., Tata Mcgraw-Hill.

(R-3) Buffa E. S. and Sarin R.K., Modern Production Operation Management, 8th Ed., John Wiley & Sons, 1994

(R-4) Supply Chain Management: Strategy, Planning and Operation by Sunil Chopra, Peter Meindl and D V Kalra (3rd Ed).

(R-5) ): Business Logistics/Supply Chain Management by Ronald H Ballou and Samir K Srivastava, 5th Edition, Pearson

___________________________________________________________________________

Course Goals

A major challenge facing the companies today, is how to deliver high quality products/services to meet ever-changing customer demands in a timely and cost-effective manner.The objective of this course is to develop a general managerial perspective on the role of operations and supply chain management at both the tactical and strategic level. This course will provide students with the knowledge and tools necessary to develop, implement and sustain strategies for managing operations and supply chain issues.

The course starts with fundamentals of Operations and Supply Chain Management and next, focuses on long-term strategic issues of operations management such as process selection and design, capacity planning and location decisions.The subsequent part of the course focuses on supply chain decision phases, identification of major drivers of supply chain performance and the role of information and information technology in a supply chain.

Learning Outcomes

· Knowledge: understand the concept of productive systems and and affects of five operations performance objectives – quality, speed,dependability,flexibility and cost on competitiveness of an organization. Students also understand supply chain decision phases and significance of each phase. Finally students grasp how logistics and supply chain contributes to firm’s competitiveness.
· Application: demonstrate the acquired knowledge by analyzing case studies in the field of operations strategy, logistics and supply chain management.
· Judgment: evaluate short term projects and value of case analysis by their peers.
· Communication: clearly report findings and conclusions to various audiences.
· Skill set: students acquire the skills and competences allowing them to analyze operations, logistics and supply chain issues in their future business environment.

Class Process and engagement:

This course will have 20 classroom sessions of 90 minutes each. The learning process will involve lectures, in-class exercises, case discussions and assignments. The entire class will benefit if each of you participate and contribute to group discussions. We will also have very intensive off-line interactions through internet- based discussion forum. You are encouraged to post take-away notes after each session.

Team Case Presentation

You will be allocated to a team of 5 or 6 members at the beginning of this course. Each team will need to submit detail case analysis two days before presentation in the class. Your case presentation will be evaluated by the instructors and as well as by the fellow-students. You may use slides and other visual aids to make an effective presentation.

Grading

Quiz: 20% (Quiz-I: 10%, Quiz-II: 10 %)

Contribution through class participation 10%

Group Case Presentation 20%

End-term Examination: 20%

Individual Project/assignments 30%

Course schedule

Session Number	Topic	Readings	Form
1	Operations Management Framework	a. Chaper -1( T-1) b. Linda G Sprague,”Evolution of the field of Operations Management”, Journal of Operations Management 25 (2007),219-238	Interactive lecture combined with in-class Case Analysis
2	The Strategic Role of Operations	a. Chapter-2 (T-1) b. Gilmore J.H. and B.J. Pine(1997), “The Four Faces of Mass Customization”, Harvard Business Review, Jan-Feb, 91-101 c. Hammer, M., and Stanton, S. “ Deep change: How operational Innovation can Transform Tour company, Harvard Business Review”, April 1, 2004, vol. 82, No. 4	Interactive lecture combined with in-class Case Analysis
3 & 4	Process Design and Analyses	a. Chapter-3 (T-1) b. Edward Feitzinger and Hau L. Lee, “Mass Customization at Hewlett-Packard: The Power of Postponement”, Harvard Business Review, January-February , 1997	Interactive lecture combined with in-class exercise
5 & 6	Capacity, Location and Layout Decisions	a. Chapter- 6, 7,8 (T-1) b. Marvin B. Lieberman, “ Strategies for Capacity Expansion”, Sloan Management Review, Summer 1987 c. Bartness, A.D. “The Plant Location Puzzle”, Harvard Business Review (March-April 1994), pp 20-30. d. Frazier, G.V., and M.T. sprigs, “Achieving Competitive Advantage through Group Technology” Business Horizon, Vol. 39, No. 3 (1996), pp 83-90.	Interactive lecture combined with in-class Case Analysis
7	Comprehensive Case Discussions	The American Connector – HBR Case	Case Analyses
8	Overview of Logistics and Supply Chain Management	a. Chapter-1 (T-2),Chapter-1(R-4) b. Fisher M and J Hammond, “Making Supply Meet Demand in an Uncertain World”, Harvard Business Review, May-June, 1994. c. Fisher M., “What is the Right Supply Chain for your Product?”, Harvard Business Review, March-April, 1997.	Interactive Lecture
9 & 10	Warehousing and Network Design	Chapter-3 (T-2)	Interactive Lecture with In-class Case Analyses
11 & 12	Transportation Decision Models	Chapter-6,7 (R-5)	Interactive Lecture with In-class Case Analyses
13 & 14	Inventory Management and Risk Pooling	a. Chapter – 2(T-2) b. Lee H and C Billington(1992), “ Managing Supply Chain Inventories: Pitfalls and Opportunities”, Sloan Management Review.	Interactive Lecture with In-class Case Analyses
15 & 16	Supply Chain Integration and Coordination	Chapter-5 & 6 – (T-2)	Interactive Lecture with In-class Case Analyses
17	Supply Chain Strategy	Sports Obermeyer Case	Team case Presentation Team 1
18	Supply Chain Strategy	Barilla SpA	Team case Presentation Team 2
19	Supply Chain Strategy	Reebok NFL Jersey	Team case Presentation Team 3
20	Supply Chain Strategy	Supply Chain Design at Jaguar	Team case Presentation Team 4

Reading Materials:
Copies of all Relevant Reading Materials will be provided to the students.

Classroom Code of Conduct

The standard 3C MGM Program Academic Policies with regard to the code of conduct in the class, grading and in other engagements in this course will be applicable to the course participants.
Created By: Debasis Mohanty on 01/06/2012 at 04:37 PM
Category: 3CMGM Doctype: Document

...........................