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PM-P07
(PGDM 2007-09 : Term-V)

PERFORMANCE MANAGEMENT
(INSTRUCTOR: PROF. SNIGDHA PATTNAIK)


INTRODUCTION:

The field of Human Resource Development is one that is being increasingly recognized and accepted as one of the most vital contributors to total organizational growth and effectiveness. Performance Management is one important area of HRD that contributes directly towards the healthy growth of the individual in the organization. Consequently, a good understanding of this area would enable a manager to help in developing and maintaining the dynamism and vitality of the organization.

COURSE OBJECTIVES:

1. To enable participants to understand the role of Performance Management in the Human Resource Development process.
2. To gain an insight into the various aspects of Performance Management and acquire the ability to build systems for effective performance evaluation suited to the needs and pressures of the organization and the environment.

COURSE OUTLINE & SESSION PLAN:

SESSION
TOPIC
1
Introduction to Performance Management (PM)
Case Discussion – South Indian Plantations Ltd.
2
Principles, Benefits & Process of PM
3
Case – Zorro Engineering
4
Performance Planning
5
Case – Firestone Tyre & Rubber Ltd.
6
Techniques of Appraisal
7 & 8
Presentation on Techniques of Appraisal
9
Case – Classical Chemicals Ltd.
10
Observation, Documentation and Performance Analysis
11
Issues of Accuracy and Bias in Performance Management
Case – Politics of Appraisal
12
Potential Assessment
13
Case – PA Evalsim
14
Designing & Implementing Performance Management Systems
Case – Row Engineering
15 & 16
360 degree feedback and assessment
17
Balanced Scorecard and Performance management
18 & 19
Performance Appraisal Systems in Indian Organisations
20
Performance Review and Feedback
Case discussion and role play

The session plan may be modified as we proceed in case we feel the need for mid-course correction to enhance learning.

PEDAGOGY:

The course is largely case-based, so the theoretical input will be based on cases that will be discussed in class. Coverage will also be through use of lecturettes, interactive discussions, and experience sharing.

REQUIRED TEXT:

There is no required text for this course. Articles from research/ professional journals and chapters from different books are assigned as required readings for the course as specified above. These will be circulated in soft or hard copy form to the students.

REFERENCE BOOKS:

1. Designing and Managing Human Resource Systems - Pareek and Rao
2. Performance Appraisal - Theory & Practice - T.V. Rao
3. Performance Appraisal Assessing Human Behaviours at Work - Bernardin and Beatty
4. Managerial Performance Appraisal in India - M.K. Basu
5. Management of Performance Appraisal - M.L. Monga
6. The Performance Appraisal Sourcebook - Baird, Beatty and Schneier
7. Performance Appraisal & Human Development - Smith and Brouwer
8. Increasing Productivity through Performance Appraisal - Lathman and Wexley
9. Win-win Performance Management/Appraisal - Erwin Rausch
10. Counseling Psychology - S. Narayan Rao.
11. Counseling in an Organization - Dickson and Roethlisberger

EVALUATION:

End Term 35% - 40%
Quizzes 20% (best 2 of 3, 10% each)
Assignments 20% - 25%
Project Report 20% · Quizzes may be announced or unannounced. No requests for make-up quizzes will be entertained under any circumstances. There will be a total of 3 quizzes held (10% weightage each) and the scores of the best 2 will be taken.
· Quizzes will be based on class discussions, class slides that will be put up on the web, and the relevant reading that has been assigned. ACADEMIC DISHONESTY:

Please note that students involved in academic dishonesty will receive a ZERO grade on the particular component in which the infraction occurred.
Academic dishonesty consists of misrepresentation by deception or by other fraudulent means. In an academic setting this may take any number of forms such as copying or use of unauthorized aids in tests, assignments, examinations, term papers, or cases; plagiarism; talking during in-class examinations; submission of work that is not your own without citation; submission of work generated for another course without prior clearance by the instructor of both courses; submission of work generated by another person; aiding and abetting another student’s dishonesty; and giving false information for the purpose of gaining credits.

STUDENT CONSULTATION:

I will be available in my office for any discussion/consultation from Monday to Friday, from 2.00 pm – 4.00 pm. You can email or call me to fix a suitable day and time. You will also have to be in touch with my secretary and academic associate for various course requirements. Our contact information is given below.

Prof. Snigdha Pattnaik
Office: Ground floor, Main Admin. block; Extn: 820; email: snigdha@ximb.ac.in

Secretary: Ms. Saliyamma Xavier
Office: Secretarial Pool, Ground floor, Main Admin. block; Extn: 899; email: saliamma@ximb.ac.in

Academic Associate: Ms. Pragyanshree Nayak
Office: Academic Associates room, 1st floor, Classroom block; Extn: 786; email: pragyan@ximb.ac.in
Created By: Bijoy Kar on 09/03/2008 at 11:46 AM
Category: PGP-II Doctype: Document

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