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PM-X08
(PGDM-PT 2008-11 : Term-VIII)

PERFORMANCE MANAGEMENT

(INSTRUCTOR: PROF. SNIGDHA PATTNAIK)

INTRODUCTION:

The field of Human Resource Development is one that is being increasingly recognized and accepted as one of the most vital contributors to total organizational growth and effectiveness. Performance Management is one important area of HRD that contributes directly towards the healthy growth of the individual in the organization. Consequently, a good understanding of this area would enable a manager to help in developing and maintaining the dynamism and vitality of the organization.

COURSE OBJECTIVES:

1. To enable participants to understand the role of Performance Management in the Human Resource Development process.
2. To gain an insight into the various aspects of Performance Management and acquire the ability to build systems for effective performance evaluation suited to the needs and pressures of the organization and the environment.

COURSE OUTLINE & SESSION PLAN:

SESS
DATE
DAY
CONTENT
1
13.09
Mon
Introduction to Performance Management (PM)
2
14.09
Tue
Principles, Benefits & Process of PM
3
17.09
Fri
Performance Planning
4
18.09
Sat
Performance Planning
5
19.09
Sun
Balanced Scorecard in PM
6
20.09
Mon
Performance planning to Performance assessment
7
21.09
Tue
Techniques of Appraisal
8
22.09
Wed
Techniques of Appraisal
9
23.09
Thu
Accuracy and Bias in PM
10
24.09
Fri
360 degree feedback
11
25.09
Sat
Potential Assessment Systems
12
26.09
Sun
Organisational PM Systems
13
27.09
Mon
Designing of PM Systems
14
28.09
Tue
Performance Review and Feedback
15
29.09
Wed
Performance Review and Feedback

The session plan may be modified as we proceed in case we feel the need for mid-course correction to enhance learning.

PEDAGOGY:

The course is largely case-based, so the theoretical input will be based on cases that will be discussed in class. Coverage will also be through use of lecturettes, interactive discussions, and experience sharing.

REQUIRED TEXT:

Performance Management by Herman Aguinis (2nd ed.), Pearson Publications.

OTHER REFERENCE BOOKS:

1. Designing and Managing Human Resource Systems - Pareek and Rao
2. Performance Appraisal - Theory & Practice - T.V. Rao
3. Performance Appraisal Assessing Human Behaviours at Work - Bernardin and Beatty
4. Managerial Performance Appraisal in India - M.K. Basu
5. Management of Performance Appraisal - M.L. Monga
6. The Performance Appraisal Sourcebook - Baird, Beatty and Schneier
7. Performance Appraisal & Human Development - Smith and Brouwer
8. Increasing Productivity through Performance Appraisal - Lathman and Wexley
9. Win-win Performance Management/Appraisal - Erwin Rausch
10. Counseling Psychology - S. Narayan Rao.
11. Counseling in an Organization - Dickson and Roethlisberger

EVALUATION:
1. The Project Report will be a case study that you have to develop on the performance management system of your organization. You have to take up any incident/problem related to performance appraisal that either has happened with you or with someone else in your organization. The report has to include the following,

a. An introduction of the organization
b. A description of the performance management system. A copy of the format currently used for performance appraisal must be attached with the report.
c. A description of the incident/occurrence/problem that relates to performance management, including the parties involved, the background that led to the problem/occurrence, the actual sequence of events that took place, etc.
d. The status of the case at present.
e. Your suggestion for a resolution of the case with your reasons for the same.

Due Date: Day of the Performance Management end term exam.

2. There will be 3 quizzes during the course. These may be announced or unannounced. There is no provision for make-up quizzes. The marks of the best 2 quizzes will be counted for the final grade. Each quiz will carry 10% weightage.

3. Two assignments will be done during the course. These will be announced and completed in the class. Each assignment will carry 10% weightage.
Created By: Bijoy Kar on 08/09/2010 at 01:00 PM
Category: ExPGP-III Doctype: Document

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