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OB-E10
(EPWP 2010-11 : Term-II)

ORGANIZATIONAL BEHAVIOUR – II
(Groups in Organisation)

Instructor: Fr. Tony Uvary, SJ.

1. Introduction:

Modern organizations are project driven and all works are done in group / team. Most of the 2000 era organizations have restructured themselves to facilitate teamwork. The strategy, systems and process are more and more becoming team driven. By now it is well accepted that teamwork is pivotal to organizational performance and effectiveness.

While OB-1 scientifically studies the individual behavour in organizations, OB- II focuses on how an individual behaves in group and its impact on group work. At the second level OB-II examines the group behaviour and team wok and its contribution towards organizational performance and effectiveness.

2. Objectives:

2.1. To acquire a demonstrable understanding of small group behaviour and its impact on the organization
2.2. To develop observational and diagnostic skills with respect to human behaviour in groups
2.3. To pick up necessary skills for using the tools and techniques for group work and team building in organizations
2.4. To develop skills in facilitating group behaviour in the specific areas like
3. Course Outline

3.1. GROUP
3.1.1. Definition
3.1.2. Types
3.1.3. Group Formation and Development Stages
3.1.4. Group Analysis (Sociometry)
3.1.5. Group Behaviour
3.1.6. Group Performance and Reward

3.2. GROUP WORK
3.2.1 Formal Leadership
3.2.2 Roles
3.2.3 Norms
3.2.4 Status
3.2.5 Size
3.2.6 Composition
3.2.7 Cohesiveness
3.2.8 Processes
3.2.9 Tasks and Performance

3.3. GROUP DECISION MAKING
3.3.1 Process (Individual vs. Group)
3.3.2 Hindering Factors (“Group think” and “Group shift”)
3.3.3 Facilitating Factors (Techniques)
3.3.4 Impact on Organisation

3.4. WORK TEAMS

3.4.1 Group vs. Team
3.4.2 Types of Teams
3.4.3 Creating Effective Teams
3.4.4 Team Building Blocks
3.4.5 Team Roles
3.4.6 Team Playing
3.4.7 Team Performance, Assessment and Effectiveness

3.5 LEADERSHIP

3.6.1 Definition
3.6.2 Theories
3.6.3 Leadership Application
3.6.4 Leadership and Organisational Performance

3.6 POWER

3.8.1 Definition
3.8.2 Types of Power
3.8.3 Dependency
3.8.4 Source of Power
3.8.5 Power Tactics
3.8.6 Coalition
3.8.7 Unequal Power

3.7 POLITICAL BEHAVIOUR

3.9.1 Definition
3.9.2 Factors of Political Behaviour
3.9.3 Impression Management
3.9.4 Defensive Behaviour
3.9.5 Ethics
3.9.6 Political Behaviour and Implication

3.8 CONFLICT

3.11.1 Definition
3.11.2 Process
3.11.3 Conflict Management (Derek, 2000 PP. 436-437)
3.11.4 Impact of Organisation

4. Pedagogy:

The course is mainly learned through experiential methods. The course outline and the facilitation process of the course is designed in such a way that students will work in groups and teams to learn the concepts, process, dynamics and the outcomes. A mix of lecture, discussion, case study and stimulation exercises will be used. Students are expected to come to the session prepared to discuss the reading, case, exercise stipulated for the days session.

5. Individual Written Assignment

Option 1

For this, each of the students will pick up one individual behaviour, study it and makes report of 2500 words. A checklist of individual behaviour is given below. You may like to select anyone of them for your assignment. However, it is suggested that you may pick up a positive behaviour for your assignment rather than a negative behaviour. The final allotment of topics will be based on 'first come first' basis.

5.1. The thrust areas of the written work and the format are given below:

5.1.1. Introduction: Explains the relevance of the particular behaviour in day today life.
· Conceptual Framework: Definition, application of the concept, its components, scope and linkage with the personality.
· Review of Literature: The Review of Literature should include all major works. It should not be limited to Internet sources.
· Empirical Study and Generalization: Study the concept through anyone of the tools that you have just learned in your research methodology. If questionnaire method is used, it has to be a standard questionnaire with at least 30 samples. Case study and interview methods are recommended.
· Findings of the study and Generalization: Generalize the findings of the study based on your conceptual framework, literature review and study.
· Implication of Group work: Bring in your contribution by drawing the impact of the particular behaviour on group work.
· Contribution to OB: How does your study and report contribute towards the body of knowledge in OB? You may also raise further questions that should be addressed in subsequent studies.
· Conclusion: Conclude with your views and observations.
· Bibliography: Major readings and references should be given in proper format.

5.2 Check List: A selected checklist of individual behaviour is given below:

Denial, Owning, Rationalization, Selfish, Projection Sympathy Displacement, Acceptance, Withdrawal, Openness, Aggression, Help, Humour, Concern, Competition, Listening, Cynicism, Critical, Positivism, Negativism, intellectualization, Generalization, Experimenting, Pairing Behavior, Asserti\(eness, Timid Behavior, Authoritative, Dominating Behavior, Consensus, Confrontation, Feedback" Compromise, initiative, Supportive, Encouragement, Argumentation, Submission, Tolerance, Trust, Individualistic, Stereotyping, Fighting, Sharing, Understanding, Empathy, Co-Operation, Superordination, Isolation, Cover-Up, Compromise, Arbitration, Negotiation, identify, Responsibility, Uniformity, Creativity, Autonomy, Mutuality, Reinforcement, Synergy, Fate Orientation, Extrovert) Introvert, Risk, Dependence, Influence, Coping, Affiliation Co-Ordination, Rumour, Learning, Fear, Complacency, inertia, Luck, Chance, Self- Determination, Sportsman Spirit, Collaborative, Secretive, Frustration, . Nurturing, Iionour, Appreciation, Forgive, Aloof, Hate, Love, Opine, Accommodating, Curse, Praise, Perfectionalism, Acknowledgement, Abuse, Admire, Adore, Bribe, Adulterate, Destroy, Advise, Aggressions, Agitation, Alienation, Amusement, Waiting Anxiety, Applaud Appease, Approval, Argument, Assertive, Belongingness, Benevolent, Blame, Smile, Bluff, Lie, Boasting, Loafing, Bore/Boredom, Boycott, Embarrass, Honest, integrity, Brave, Care, Careful, Casual , Compassion, Conceal/Hide, Conceit, Pride, Judge, Condemn, Confident, Confuse, Foolish, Wise, Corrupt, Cruel, Cry, Courtesy, Decision, Defame, Defend, Delegate, Deliberate, Deviant, Deviate, Succeed, Failure, Fear, Suspect, Jealous, Greed, Generous, Leadership, Followership, Grab, Gauge, Give, Receive, Graceful, Grumble, Guiding, Guessing, Harsh, Harm, Harmony, Heroic, Hurt, Patience, Docile, Arrogant, Polite, Just, Hard work, Lazy, Melancholy, Misuse, Mistake, Nonsense, Oblige, Optimistic, Pessimistic, Jovial, Participative, Partiality, Bribe, Regret, Rejection, Release, Shame, Stress, Murmuring, Vanity, Cheat, and Wit

Option-2

2.1 Select a behaviour from the above check list that characteries you Most.

6. Performance Evaluation Criteria:

6.1 Class Participation : 25%
6.2 End Term : 75%

7. Readings:
Stephen P. Robbins : Organisational Behaviour: Concepts,
Controversies and Application (11th Ed.)

Fred Luthans : Organisational Behaviour (11th Ed.)
Created By: Bijoy Kar on 06/09/2010 at 05:15 PM
Category: EPWP Doctype: Document

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