Integrated Marketing Communications (IMC) (MBA II)
Instructor: Prof. M. N. Tripathi <mnt@ximb.ac.in>
Room No.222, Telephone . 6647822, Fax 2300995



MBA II (2022 - 2024)

COURSE OUTLINE



INTRODUCTION

To introduce participants to the entire gamut of Marketing Communications and their concepts, theories, strategies, methods and tools with a view to enabling them to plan, create, implement and judge good marketing communications as well as to be familiar with all types of marketing communications in their role as advertisers and users. The course shall also give the participants a perspective of media and its strategic use in designing good IMC campaigns for any company. The entire course has been designed from an IMC user's perspective.

COURSE LEARNING OUTCOMES

Particpants after going through the course should be able to

a) understand and appreciate the concepts and tools for an IMC programme
b) appreciate the multiplicity of communication possibilities and the advantages and limitations of each communication route
c) understand and appreciate the media options available and to make best use of each
d) understand the legal and ethical implications in the communications area
e) understand the broad functioning of an advertising agency and what it can bring to the table

METHODOLOGY
  1. There shall be 20 sessions of 90 minutes each. Additional classes may be taken if, and when found, necessary.
  2. Pedagogy used would be lectures, discussions, presentations, case studies and audio - visuals.
  3. It is expected that students would have studied the background readings and books given for each class as mentioned in the session plan.


COURSE CONTENT
  1. Perspectives on IMC
  2. Advertising Planning and decision Making
  3. Advertising Goals and Objectives
  4. Positioning and Segmentation
  5. Advertising Research
  6. Attention and Comprehension
  7. Consumer Attitudes
  8. Brand Equity, Image,Personality
  9. Media - Planning,Usage,Selection,Strategy
  10. How advertising works - Production
  11. Budgeting and Developing the Campaign
  12. The Agency Business
  13. Evaluation of advertising,Legal aspects,Recent trends
  14. Sales Promotion
  15. Public Relations
  16. Digital Communications

PROJECT

There would be a group project to be completed by the participants with interim deliverables. This project is so designed to internalise the various concepts and tools discussed in class and in your contexts. The project would also give an appreciation of the contextuality of various products, markets and market segments. What works for one , may not for the other and therefore judging and assessing what methods/tools to use could be a key to learning and implementing IMC. More details on the project would be given in class.

SESSION PLAN

SessionTopicSession learningsReadingsCase
1Introduction to IMCIntroduction to Marketing Communications, Structure of the Advertising industry, Ethical and Social issues, the Role of the Brand managerChapters 1- Clow & Baack1.Intro to IMC.ppt
2The Role of Advertising The Role of Advertising, Advertising Objectives and Goals, Advertising BudgetingSetting the objective
Setting the Advertising Objective
Setting Advertising Goals
How much to spend on Advertising?
3.Advertising Planning.ppt
3Segmentation and PositioningAddressing Segments, Segmentation strategies, Reaching Target segments Positioning strategies, determining positioning stancesChapter 4 - Clow & Baack
Three basic principles in campaign planning
Du Darfst
2.Segmentation and Positioning.ppt
4Communication ModelsCommunication Models, Streams of Advertising Research and its applicationsChapter 5 - BatraCommunication models and Advertising research.ppt
5&6Attention and ComprehensionGetting attention, Zipping and zapping, Forming perceptions and attitudes, theories governing comprehension, Weber's LawChapters 7 &8 - Batra4.Attention and Comprehension.ppt
7Impact of AffectThe impact of Affect in advertising,Types and effects of 'Feeling' adsChapter 9 - Batra
Back to Advertising Basics
Total Cereal
5.Associated feelings.ppt
8&9Brand BuildingBrand building, building brand equity, brand personalityChapter 2 - Clow & Baack
The light of Day
Blood, beer and brand equity
6.Brand Building.ppt
10Creative ApproachesCreative approaches to advertising. When and how to use it?Chapter 6 & 7 - Clow & Baack7.Creative Approaches.ppt
11Selecting AgenciesSelection of advertising agency, agency operations, building relationships, agency compensationChapter 5 - Clow & Baack
The Role of the advertising agency
How to get the best out of your ad agency?
A&A Electric Ltd. of India
10.The agency business.ppt
12Industrial AdvertisingThe specialities of Industrial advertising,Differences between industrial and consumer advertisingIndustrial Advertising8.Industrial Advertising.ppt
13&14MediaBasics of media planning, media selection, media strategy and tactics, current trends in the indian media industryChapters 5 & 8 - Clow & Baack
Size and Frequency
media.pptxMEDIA SCENE IN INDIA AND FUTURE TRENDS.ppt
15Sales PromotionWhen and how to do SalesPromotion, Types of SP,Strategies for SP,Guideline for an effective SP campaign Chapter 9 & 10 - Clow & Baack
Definition of Promotion
"It matters to me"
12.Sales Promotion.ppt
16Public RelationsObjectives of PR, What PR can and cannot do, PR as part of an IMC programmeChapter 12 - Clow & Baack
Public Relations
11.Public Relations.ppt
17Digital CommunicationsDigital culture, principles of Digital marketng, types of digital users, use of websites and website designing,IDM ModelsDigital Communications.pptx
18Advertising LegislationEvaluation of advertising, laws and norms governing the advertising industry, code of advertising ethics, Evaluation of an IMC programChaper 18 - Batra
Chapter 15 - Clow & Baack
13.Advertising Regulation.ppt
19 &20Project presentations
ASSESSMENT SCHEME
ComponentWeightage %Assessment of Course Learning Outcomes (CLO)
Class Participation10CLO 1, 2, 3. 4, 5
Quizzes - 230 (15% each)CLO 1, 2. 3
Poject/Assignment25CLO 1, 2
End Term35CLO 2, 3, 4, 5
ACADEMIC INTEGRITY

All participants are expected to attend classes regularly. Penalty for unauthorised absence from class shall be awarded as per the MoP for students

No advance notice shall be given for the quizzes. It could be on the course material, readings and/ or a case analysis. Absence on quiz days shall entail loss of grade point weightage for the quiz. No requests for makeups is going to be entertained

For the project/assignment, groups would be made and any member of the group would be invited to present the project results in class. Attendance of the entire class is compulsory on group presentation days. Groups presenting are expected to be in formals.

Readings, text and cases for the classes are expected to have been studied before coming to class so that meaning ful discussion can take place. Class participation marks shall be given on quality of participation

MAPPING COURSE LEARNING OUTCOMES (CLOs) WITH PROGRAMME LEARNING GOALS (PLGs)

Addressed by Course
PLGsProgramme Learning GoalTrait
Addressed by course
1Functional and Business SkillsThe students would demonstrate understanding of elements of all functional areasYES
2Analytical SkillsThe students would use analytical techniques to identify a business problem and suggest a solutionYES
3Collaboration and Teamwork AttributesThe students would exhibit voluntary cooperation and effective teamwork in a group settingYES
4Ethical ResponsibilityThe students would understand the ethical complexities of conducting business. The students would adopt techniques in scenarios involving ethical dilemmas and offer resolution.YES
5CommunicationThe students would produce reasonably good quality business docuents. The students would become effectie and confident communicatorsYES

LIST OF READINGS

Defining the Objective

Defining the Advertising Objectives

Defining Advertising Goals

Three Basic Principles in Campaign Planning

10 Principles of Good Brand Advertising

How much to spend on Advertising

Size and Frequency

Do your ads work?

The Role of the Advertising Agency

Getting the best out of your ad agency

Industrial Advertising

Public relations

Definition of Promotion

Back to Advertising Basics

Advertising

The light of Day

Blood Beer and Brand Equity

Books
Integrated Advertising Promotion, and Marketing Communications
Advertising Management
Clow and Baack
Batra, Myers and Aaker

Selected handouts on special topics

Additional Reading

Advertising Management
When Ads work
Aaker, Batra & Myers
John Philip Jones
Advertising - What it is and how to do
Positioning
Brand Equity
Planning for Power Advertising
Roderick White
Al Ries and Jack Trout
David Aaker
Anand Halve

Magazine and Supplements

Brand Equity
Business India
Business World
Business Today