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Gopal K Nayak
on 08/14/2003 at 08:23 AM
Usage Policies Usage Policies
Computer Hardware and Software Troubleshooting and Repair Policy

CRC is responsible for troubleshooting Institute-owned computer equipment and software.

It is our policy to have our staff make repairs, when it is within our capability.

Most of our hardware is under warranty of some maintenance vendor. The users are required to contact the designated person of the vendor to get repairing of the hardware done.

For the software, we provide support only for designated software. The users are strongly discouraged from installing software without seeking permission from the CRC. CRC may refuge to support those machines which carry unauthorized software.

When repairs are beyond our capability, we make recommendations about outside service, and work with them to obtain the needed service.



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Policies and Procedures (Gopal K Nayak)
. . Computer and Network Acceptable Use Policy (Gopal K Nayak)
. . Lab Rules (Gopal K Nayak)
. . Computer Use Policy (Gopal K Nayak)
. . Computer Software And Intellectual Rights Policy (Gopal K Nayak)
. . Computer Center Service Policy (Gopal K Nayak)
. . Academic/Administrative Resource Sharing Policy (Gopal K Nayak)
Computer Hardware and Software Troubleshooting and Repair Policy (Gopal K Nayak)
. . Campus Internet Access Policy (Gopal K Nayak)
. . Electronic Bulletin Board Use Policy (Gopal K Nayak)
. . Policy for Staff Support for Students in the Computer Center Labs (Gopal K Nayak)
. . Policy for Use of Institute-Owned Computing Equipment Off-Campus (Gopal K Nayak)
. . Policy for Installation and Maintenance of Software on Individual Institute-Owned PC's (Gopal K Nayak)
. . Policy for Loading Special Academic Software on Computer Center Equipment (Gopal K Nayak)
. . Computer Center Reservations by Faculty (Gopal K Nayak)
. . Computer Use Policy (Gopal K Nayak)
. . Policy for Installation and Maintenance of Software on Individual Institute-Owned PC's (Gopal K Nayak)
. . Computer Security Policy (Gopal K Nayak)
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