CP: Module 5

Corporate Planning: Module 5
Interactive Planning

An Overview of Interactive Planning

Internet Resources

Reference Scenario

SPIT (Spam Over Internet Telephony) Reference Scenario http://tools.ietf.org/html/draft-niccolini-sipping-spitstop-00
Library Reference Scenario http://scholar.lib.vt.edu/DLI2/reflibscenario.html
The Fragile Tropics of Latin America http://www.unu.edu/unupress/unupbooks/80877e/80877E03.htm
World Energy Outlook 2006 (Reference Scenario, pp. 53-64) http://www.worldenergyoutlook.org/2006.asp

Idealised Design

Idealized Design: How Bell Labs Imagined -- and Created -- the Telephone System of the Future http://knowledge.wharton.upenn.edu/article.cfm?articleid=1540 (Requires login)*
Reflections on the Idealized Design Planning Process http://cqmextra.cqm.org/cqmjournal.nsf/reprints/rp06900
Consumer Idealized Design: Involving Consumers in the Product Development Process http://clubofamsterdam.blogspot.com/2006/03/consumer-idealized-design-involving.html
Idealized Design of Perinatal Care http://www.ihi.org/IHI/Results/WhitePapers/IdealizedDesignofPerinatalCareWhitePaper.htm

*Here is the Bell Labs article in PDF format (Please save a copy in your computer by 8:00 a.m., Aug 30, 2007)
<PDF Removed at 3:55 p.m., on Aug 30, 2007>

Book Chapters

Ackoff (1994) (Ch. 1: The Emerging Concept of an Enterprise, pp. 3-35; Ch. 2: The Enterprise and its Stakeholders, pp. 36-66)
Ackoff, 1981 (Ch. 4 - Ch. 11, pp. 79-250)